webinar series
between the lines
Between the Lines
Extracting Information with
Intentional Communication
The most important part of any conversation is rarely what’s actually being said.ย
Learning to read between the lines is where communication becomes opportunity.
Every conversation contains at least 2 parts:
- The words that are said
- The messages conveyed between the lines of what's said
Most of us learned to communicate by practicing the words we say.
But… When’s the last time we practiced the habits we hold between the lines of communication?ย
Between the Lines is a free 6-part webinar series that shifts our perspective on the deeper parts of communication.ย
It’s a series that outlines why the same conversation keeps going sideways, why certain voices always dominate, why you walk away from exchanges still not sure what was actually said.
Each 30-minute session focuses on one communication tool:ย
Direction, Timing, Voice, Interpretation, Repercussions, and Feedback.ย
Together, they form a big picture perspective for how information moves between people and where it may be breaking down.
You’ll leave each session with one clear, concrete tool you can apply immediately. To your team. Your clients. Your sales conversations. Your one-on-ones. Even the conversations that happen at your kitchen table.
webinar schedule
Overview:
direction
Between the Lines Webinar Series
Tuesday May 5th 2pm MST, 30 mins
If you ask a misleading question, don’t be surprised when you get a misleading answer.ย
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You’ll walk away with the tool of how to structure your questions so that the answers are aligned with the information you’re looking to extract.ย
timing
Between the Lines Webinar Series
Thursday May 7th 2pm MST, 30 mins
You wouldn’t propose marriage when someone is running to catch a bus. Timing matters.ย
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You’ll walk away with the tool of how to identify the moments that maximize the accuracy of information being communicated and capture respective emotional relevance.ย
Voice
Between the Lines Webinar Series
Tuesday May 12th 2pm MST, 30 mins
You can’t hear a wise voice if you only listen to the loudest one.
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You’ll walk away with the tool of how to design your communication funnels so that each volume of voice is directed in a way that they can be heard.ย
Interpretation
Between the Lines Webinar Series
Thursday May 14th 2pm MST, 30 mins
“If I had asked people what they wanted, they would have said faster horses” – Henry Ford
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You’ll walk away with the tool of how to harness the power of curiosity to identify opportunities that exist between the lines of surface level communication.ย
repercussions
Between the Lines Webinar Series
Tuesday May 19th 2pm MST, 30 mins
No one wants to tell the emperor he has no clothes.
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You’ll walk away with the tool of how to better understand the social nuances that are impacting the safety or consequences that influence a person’s communication.ย
feedback
Between the Lines Webinar Series
Thursday May 21st 2pm MST, 30 mins
No one yells into the void expecting an answer.ย
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You’ll walk away with the tool of how to close the loop of feedback so that the other person feels appreciated and acknowledged, increasing their likelihood of continuing the communication.ย